Delete account

How to delete your account

To delete your account:

Contact:
support@medusanet.org

Some technical logs may be retained for a limited period for security purposes.

1
Open the Medusa VPN app.
2
Go to the Profile section.
3
Open "Login Methods".
4
Tap "Delete Account".
5
Confirm the deletion.
After confirmation:
  • Your account will be permanently deleted
  • Email and profile data will be removed
  • Device bindings will be removed
  • Subscription access will be revoked